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  1. Resource Center
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  3. Interface Brings a New Era of Artificial Intelligence to Call Centers

Interface Brings a New Era of Artificial Intelligence to Call Centers

  1. Resource Center
  2. Webinars
  3. Interface Brings a New Era of Artificial Intelligence to Call Centers
November 02, 2021
In this webinar, we go over a new Artificial Intelligence Virtual Assistant tool for call centers.

Artificial Intelligence Virtual Assistant Demonstration

Interface Brings a New Era of Artificial Intelligence to Call Centers image.

Artificial Intelligence for Financial Institutions

Call centers are often a major expense and are now facing severe labor shortages, and this is why many organizations have added our Artificial Intelligence Virtual Assistant to their 2022 strategic planning. With its voice-based biometrics and advanced caller ID features, our award-winning solution powered-by Interface has been referred to as a “game-changer” for its ability to transform a financial institution’s call center from a cost center to a revenue center.

 

See for yourself how an omnichannel AI Virtual Assistant...

  • Dramatically improves the customer experience while lowering overhead
  • Instantly meets FFIEC regulations for consumer verification
  • Increases the average revenue per consumer

 

Through ever-improving machine learning, the AI Virtual Assistant by Interface has a quick ROI and will evolve your business well into the future. 

Download PowerPoint slides from the demo HERE.

 

Meet the Presenters

Srinivas Njay headshot.Srinivas Njay, CEO and Founder, Interface

Srinivas has spent over a decade on AI research during his master's degree and work at Microsoft. He has led digital strategy for a financial institution, enabling it to scale it from scratch to several billion in assets. These unique experiences inspired him to start Interface with a mission to help every financial institution on the planet efficiently scale and help their customers achieve financial wellness using AI. 

 

Charlie Peterson headshot.Charlie Peterson, SVP Strategic Initiatives, Allied Solutions

In his current role, Charlie is helping lenders nationwide successfully execute their visions and plans for growth. With over 33 years of diverse experience in the financial services he has supported over 1000 clients in nineteen states providing 'best in class' insurance, income, loss mitigation and technology efficiencies to the marketplace.

 

Contact your Allied representative to find out how you can implement artificial intelligence in your call center!

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