Top 2023 Trends for Financial Institutions

 

Mark Bugalski

Mark Bugalski, Executive Vice President & Chief Growth Officer
 
As executive vice president and chief growth officer, Mark leads the sales division and financial institutions-related distribution business. Mark has more than 30 years of experience in the financial services industry with extensive experience in sales management, strategic planning, business development and team building. Most recently, Mark served as the senior vice president (SVP) and chief growth officer. During his career at Allied, he has also served as SVP, Southern region focusing on business development, management and operational oversight of all markets in the Southern U.S. with a strong commitment to a client and team centric management approach focusing on Allied’s culture and values. He joined Allied Solutions in 2004 and began his career with Allied Solutions’ parent company, Securian Financial.

 

In this episode…

[0:51] Meet Mark Bugalski

[2:08] A lot happened in 2022

[2:35] Preparing for a liquidity crisis

[3:55] There’s good news and bad news when it comes to balancing a portfolio in a liquidity crisis.

[5:21] It’s important to be conscious of non-interest income opportunities.

[6:11] Make sure there is a process in place to do short and long-term forecasting.

[7:06] General consensus in the industry, the fed is looking to stabilize their policy in 2023 which should help guard against massive interest rate spikes.

[8:53] How digital should an institution get?

[10:08] It’s about providing options when it comes to engaging your ideal customer.

[11:49] Even today, a lot of employers still struggle with the idea of attracting and retaining good employees and it goes beyond compensation.

[13:15] I believe that if you have a digital delivery channel or strategy, it just supplements the human and relationship aspect of how people want to do business.

[14:29] Why is video such a big deal?

[17:45] That’s probably one of the most exciting aspects of SundaySky is we’re enabling our clients to help accomplish a lot of things they want to get done internally but they have had to historically outsource.

[19:48] What should we expect out of 2023?