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  1. Resource Center
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  3. The New Risk Stack: How Fraud, Insurance Gaps, and Recovery Compound Losses

The New Risk Stack: How Fraud, Insurance Gaps, and Recovery Compound Losses

  1. Resource Center
  2. Podcasts
  3. The New Risk Stack: How Fraud, Insurance Gaps, and Recovery Compound Losses
July 10, 2026

Anne Holtzman, Senior Vice President of Risk Management, explores how fraud, insurance coverage gaps, and recovery strategies intersect, and why managing risk requires a holistic approach to protecting financial institutions.



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Fraud, insurance, and recovery are no longer isolated challenges. The New Risk Stack with Anne Holtzman explores how fraud prevention, insurance coverage, and recovery planning work together to determine financial resilience. As financial risks become increasingly interconnected, credit unions must move beyond siloed approaches to risk management. This podcast explains how organizations can identify coverage gaps, strengthen fraud mitigation strategies, improve recovery planning, and build a comprehensive risk framework that protects members, operations, and long-term growth.

 


LISTEN to the podcast:


 

In this episode:

0:53  Get to know Anne

3:35  The different risks lenders are managing as opposed to just a few years ago.

6:52  How insurance is an early indicator of borrower trouble.

10:57  What’s driving the shift from can’t pay to won’t pay?

14:19  The underlying shift that explains why younger generations are more likely to skip their car payments.

16:25  How fraud that slips through at funding ends up resurfacing and compounding costs at the recovery stage.

22:41  Are lenders looking for a better strategy when it comes to fraud during the loan cycle?

23:55   When a vehicle enters recovery, how much loss has already occurred, and where did it happen?

27:22   How does AI help lending institutions see risk sooner, while still keeping leaders in control?

30:17   The mindset change that separates the institutions getting ahead of this, from the ones stuck reacting. 

 

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