In this episode:
00:54 Get to know Kira, Eli, and Alli.
05:47 Who is Gen Z?
06:50 Why Gen Z is so misunderstood, and what do people often get wrong.
09:51 The pressures Gen Z faces and how they differ from those of older generations.
14:55 The financial institution you use and why you chose it.
19:53 Steps credit unions should take to stay relevant to Gen Z.
24:15 What credit unions can do to help ease Gen Z’s financial stress.
28:06 How credit unions can show up in a more human, intentional way.
30:47 Final advice: How credit unions can better connect with Gen Z.