In this episode:
00:34 Get to know Josh
03:13 Defining security awareness and what prompted your strategy shift
06:20 How research shaped your cybersecurity approach (and practical takeaways for credit unions)
10:22 “Awareness should be more like a drill than a document.”
13:55 Supporting financial services employees at higher risk
16:42 Building a culture of psychological safety where employees aren’t afraid to make mistakes
18:35 Security champions: their role in fostering awareness and accountability
21:48 Practical advice for smaller credit unions building a people-first strategy
23:47 One misconception about security awareness in financial institutions you’d like to change
View Josh's latest book, Don't Forget the Humans, here.