We connect the big picture (third-party vs first-party vs synthetic) to ground-level fixes: stopping account takeover, hardening card channels, eliminating terminal fallback, and turning security awareness into behavior change. You’ll hear from fraud experts Patrick Touhey, Brandon Bottomley, Zach Douglass, Josh Gideon, Suzi Straffon, John Denison, and James Maguire.
In this episode:
:50 Fighting fraud truly is a team sport.
3:31 The primary categories of fraud that caused the most damage in 2025.
6:08 How criminals are blending low-tech social engineering with high-tech execution.
8:43 “Sharing is caring”: the steps institutions should take to fight back against fraud.
12:22 The critical importance of the human element.
14:43 Why fraud must be a management priority across the board.
15:56 How increased competition will save credit unions millions in the long run.