On this episode of The Allied Angle, Zach Douglass, Director of Bond & Risk Management at Allied Solutions, joins the show to talk about the five loss trends hitting credit unions now. We cover what’s shifted in the last 6–12 months, early warning indicators, fast-acting controls, and the 30–60 day moves that actually reduce exposure.
In this episode:
00:35 Get to know Zach.
03:16 Top 5 loss trends: high frequency vs. high severity, and what’s changed in the past year.
05:22 The two leading indicators teams should monitor to spot trouble early.
07:48 Spotting new account fraud: controls that cut losses fast without hurting the member experience.
10:51 The account takeover paths driving the biggest losses, and the events that help you spot them.
15:08 Where plastic card fraud losses are concentrating now.
18:07 The tech innovations most likely to reduce check fraud.
20:44 Two key steps to help prevent ATM and ITM attacks.
23:06 Frontline training: the checkpoints that stop the most losses.
25:51 The most important takeaway for credit union CEOs.