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  3. 3 Questions with Joette Colletts

3 Questions with Joette Colletts

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  3. 3 Questions with Joette Colletts
photo of joette colletts in front of a computer screen with 3 question graphics on it
By Allied Solutions,
October 30, 2025
CUInsight’s Greg Michlig sits down with Joette Colletts, SVP of Allied Solutions’ Risk Management Unit, for a rapid three-question primer on ATM “jackpotting”—what it is, how criminals force access, and how they drain cash. Joette also shares practical defenses, from securing the hood with the right hardware to steps that harden systems and deter attackers.

 

ppt screen with text of show name, topic, and guest

 

CUInsight's Greg Michlig is joined by Joette Colletts, Senior Vice President, Risk Management Unit at Allied Solutions for a quick 3 question interview about ATM jackpotting...

 

Three questions:

 

(0:48) We hear the term “jackpotting” used when ATMs are emptied of all of its cash. Can you explain jackpotting?


(1:56) How can you secure the hood of the ATM from being opened?


(4:50) If the criminal gains access, how do they manipulate the machine to empty the cash?

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