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  3. Driving Recovery Excellence: Auto Claims and Repossessions for Credit Unions

Driving Recovery Excellence: Auto Claims and Repossessions for Credit Unions

  1. Resource Center
  2. Allied Insights
  3. Driving Recovery Excellence: Auto Claims and Repossessions for Credit Unions
By Allied Solutions via CU Insight ,
November 02, 2023
Master repossession and recovery risk management in the lending industry with insights on navigating state-specific regulations, legal compliance, and technology integration. Learn the importance of thorough legal counsel review, proof of fair-market prices, and efficient damage identification for a seamless repossession process.

This article was originally published on CU Insight.

Repossession and recovery risk management is a crucial aspect of the lending and financial industry. As lenders and credit unions strive to balance their portfolios and recover outstanding debts, they must navigate complex regulations, establish efficient processes, and leverage cutting-edge technology. In this article, we will break down the key elements of managing repossession and recovery risk, focusing on regulations, processes, and technology. 

 

Regulations 

  • Review State-Specific Collection Requirements: 

The first step in managing repossession risk is to thoroughly understand state-specific collection requirements and restrictions on collateral recovery. Regulations governing repossession vary from state to state, making it essential to have a clear understanding of the legal landscape in each jurisdiction where recovery activities take place. 

  • Legal Counsel Review: 

To ensure compliance with legal regulations, lenders should engage legal counsel to review all recovery documents and processes. This ensures that actions taken during repossession and recovery align with applicable laws, reducing the risk of costly legal challenges. 

  • Proof of Fair-Market Prices: 

In some jurisdictions, lenders may be required to provide proof that repossessed vehicles were sold for fair-market prices. Failing to do so can result in legal consequences. Robust documentation of the sales process, including appraisal methods and buyer negotiations, is critical. 

  • Damage Identification and Insurance Claims: 

Identifying damage to repossessed vehicles and promptly filing insurance claims is vital. Failure to do so can lead to disputes and potential legal action. Lenders should have processes in place to assess and document any damage, ensuring a smooth claims process. 

 

Keep reading on CU Insight

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