This article was originally published on CUToday.
What feels like a growing number of natural disasters—and now a pandemic—have credit unions better prepared to deal with emergency situations in the coming years, according to one analyst who is also offering some additional steps to take to address the next unforeseen catastrophe.
Tina Love, vice president of claims and recovery at Allied Solutions, said she has witnessed credit unions respond to the pandemic by relying on their business continuity and disaster recovery plans, which have served them well since the COVID-19 crisis took hold in early March.
“I am so proud of credit unions for how they have performed during this health crisis,” explained Love, adding she does not believe credit unions are “weary” from all the disasters that have mounted in recent years in the form of tornadoes, floods, wildfires and hurricanes.
“Credit unions’ disaster plans have been strengthened from all of the disasters that have increased in frequency and impact,” said Love. “We did not notice any delay in claims being filed with us as the pandemic swept across the nation. I see that as a clear indication that credit union operations were preforming well.”
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