CAT Alerts


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Contact CAT Claims Management 
Call: 800-998-0641
Email CAT Claims Management
Online via CenterPoint 
Sign-up for CAT Claim Alerts here

For vehicle, mortgage/property, and GAP claims

Data Analytics CAT Alerts from Allied Solutions

June 22, 2021 Claim Bulletin: Tropical Storm Claudette

Please put ‘Tropical Storm Claudette' in comments section of claim filing form on the portal for expedited servicing.

Steps to Submit a Claim: 

Vehicle Physical Damage Claims and GAP Claims

  • Directly call 800-998-0641
  • Submit vehicle claim form OR GAP claim form by email to CAT Claims
  • Submit vehicle claim form OR GAP claim form online via CenterPoint

Find claim forms on CenterPoint or email for submission


Mortgage / Real Estate Property Claims

  • Directly call 800-998-0641
  • Submit mortgage claim form by email to CAT Claims

Find claim forms on CenterPoint or email for submission


Important Information for RepoPlus Claims

Operations and recoveries will continue, however we may experience significant wait times in reporting losses to insurance carriers due to the number of consumers affected.

  • IMPORTANT: Notify your Allied Solutions representative of any changes with your repossession processes during this storm. With regard to any changes that you may have made to your existing repossession/remarketing process, please note the following:
    • For vehicles that are being transported to IAA or Copart, we ask that you email your Allied representative to indicate that you authorize Allied to receive condition reports and/or allow Allied to physically inspect these vehicles if necessary. (If your normal process already involves directing vehicles to these salvage auctions, no action is necessary at this time).


Additional Allied Support

Your Allied representative or National Account Manager will be able to provide you with exposure lists from our tracking system of borrowers who have addresses in the most affected areas.

We are here to deliver for you.


When natural disaster strikes, the team at Allied Solutions is here to provide service to all affected borrowers. It is our intent to provide you with a streamlined and supportive claim response to all losses associated with the damage from these events.

  • Dedicated CAT Team and Call Center: Allied Solutions has a dedicated claim catastrophe team (CAT) and CAT claim center with servicing hours from 7am to 6pm CST.
  • Claim Processing Measures: We commit to processing each claim with minimal requests for necessary documents since many of our clients will be working in temporary locations with limited computer and document access. We also understand that certain collateral is simply no longer in the possession of borrowers, due to severe weather. We will accept this as proof of loss.
  • Real Estate Property Loss: Our carriers have catastrophe teams available to handle claims to covered properties. Due to a lack of capacity to accept non licensed adjusters to the area, we may ask clients to file claims on all exposed real estate with CPI hazard or flood policies in force where damage could exist.
  • Repossession Management: We can handle the process of valuation, negotiation and settlement including ensuring product cancellation and pursuing GAP as needed on the collateral. Please contact your Allied Solutions representative and we can assist you as necessary.


CAT Archive

October 29, 2020 Claim Bulletin: Hurricane Zeta GAP and CPI Claims Alert & REPO Plus Claims Alert

October 9, 2020 Claim Bulletin: Hurricane Delta GAP and CPI Claims Alert & REPO Plus Claims Alert

September 16, 2020 – Tropical Storm Sally GAP and CPI Claims Alert & REPO Plus Claims Alert

September 14, 2020 – Western Wildfires GAP and CPI Claims Alert & REPO Plus Claims Alert

Featured Solutions

REPO Plus® & Track

Add comprehensive insurance tracking with four different product options.

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EZ Claim ®

Ensure your GAP and total loss claims are resolved compliantly and in a timely manner with our third-party services.

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Enhance the vehicle recovery process by managing location, liquidation, compliance and performance.

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CAT Resources

7 Post Disaster Consumer Concerns

7 Post-Disaster Consumer Concerns

The effects of a natural disaster linger far after the event passes. Consumers will be concerned. Knowing these concerns can help lenders proactively address them before, during, and after the disaster.

Download Here

Checklist: Managing Total Loss Claims After a Catastrophe

An important aspect of effective organizational management is pre-planning before a disaster strikes. That includes your claims management teams. This checklist identifies important components to review in your CAT plan document, so you can effectively manage your total loss claims capacity during and after a catastrophe.

Download Here
Managing Total Loss Claims Risk Checklist
Business Continuity Checklist

Risk Checklist: Disaster Recovery & Response Planning

Disaster recovery planning comes down to mitigating risk for your business and ensuring that you can serve your account holders following a disaster. Learn important ways to develop, modify and establish a strong plan.

Download Here

EBook: What Happens After the Natural Catastrophe? Disaster Preparedness in 2020

Natural disasters are not a new problem in the United States, but in recent years we have seen an increase in both impact and frequency. 2017, in particular, was a devastating, record-breaking year of billion dollar losses for multiple disaster events with back to back events of Hurricanes Harvey, Irma, Maria, and the California Wildfires in the fall. It is the indirect financial impact that is often overlooked—what happens in the week after the natural disaster? How about 3 months? 6 months? 1 year?

What Happens After A Natural Catastrophe Ebook
What Happens After the Natural Catastrophe

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