Doug Falvey

Executive Vice President, Risk Management Operations

As executive vice president, risk management operations (RMO), Doug oversees all operational and service functions for claims, auto recovery, and risk management product lines, emphasizing efficient operations and an exceptional client and customer experience.

 

Experience

Doug joined Allied Solutions in 2017 as vice president, loan servicing product division (LSPD), and in 2019, he was promoted to senior vice president, LSPD. Following his promotion, Doug unified multiple departments under the risk management operations (RMO) division and has led the RMO division since. Doug has also overseen the launch and operationalization of two new risk management products, RefundPlus and Asset Recovery Management.

Doug serves as the executive sponsor of the Risk Management Modernization (RMM) initiative contributing to Allied’s achievement of a multi-year strategic plan. RMM seeks to transform our risk management services and products, evolve to meet market opportunities and plan for sustainable growth. 

 

Education

Doug earned a bachelor’s degree in organizational leadership from Northern Kentucky University.