Ensuring an Audit-Worthy Repossession Process
August 3, 2022
Auto Market Observations
- Review your call scripts - if you don’t have one, get one! Scripts help provide accurate information to consumers and can document what information has been provided.
- Review canceled orders
- Review repossession service providers and servicers
- Review and resolve incoming consumer complaints. Read, understand them, and make necessary changes
- Review all fees charged to a consumer and ensure they align with UDAAP
Be sure to check out the full webinar for more observations and tips.
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About Allied Solutions
Allied Solutions, LLC is one of the largest providers of insurance, lending, and marketing products to financial institutions in the US. Allied Solutions uses technology-based products and services customized to meet the needs of over 4,000 banks and credit unions, along with a portfolio of innovative products and services from a wide variety of providers. Allied Solutions maintains several offices strategically located across the country and is a subsidiary of Securian Financial Group, Inc.
Content in the blog posts are the opinion and views of the writer, and don't necessarily reflect the opinions or views of Allied Solutions.