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Bond Administrative Assistant, South Bend, IN

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Company Description

Allied Solutions is one of the largest providers of insurance, lending, and marketing products to financial institutions in the country. It is our goal to work with our clients every step of the way, utilizing technology-based solutions that are customized to fit their needs. With more than 4,000 clients nationwide and offices in more than 14 states, we have grown progressively and we've recently exceeded 1,000 employees. If you're a person who thrives in a fast-paced, team-based, diverse environment and you enjoy helping others through personalized service, Allied Solutions could be the perfect fit!

Job Description

Provide administrative and clerical support to bond division team by following procedures manual making sure all steps are followed for renewal & new business process. Support clients with changes to their policies

Support clients with filing claims, claim status follow up & address concerns to ensure the carrier is aware of the claim & following up with the client to Allied’s expectations. Be advocate for Allied clients regarding claims

Job Duties and Responsibilities:

30%     Accurately prepare renewal work books and future working document, order loss history and update opportunity in Allied’s system.  Assist clients with renewal process. Claims filing, follow up with carrier if necessary & document all information making sure we meet the carrier claim filing date 

30%    Obtain necessary information & send complete submission to carrier for quotes on new business

20%    Process change requests (endorsements)  from start to finish check for accuracy upon receipt from carrier before requesting invoice & sending to CU, also update future working document with current information for next terms renewal Client follow up – monthly FCP list, current repo list, Berkley annual update, FinNet reporting and all other job duties as assigned

 15%    Obtain policies from carrier website, check for accuracy before sending to client

 5%    Update or recommend improvements to internal processes to Accounting Management

 5%    Other miscellaneous tasks as assigned.

Qualifications (Education, Experience, Certifications & KSA):

  • High school diploma/GED required
  • Self- starter, detail oriented, able to multi task, attention to detail
  • Proficient in Microsoft word, Excel, proofreading, knowledge in Lotus notes software required
  • Professional communication both written & oral with sales team, clients & carriers
  • Knowledge of financial products & services a plus
  • Ability to read & apply commonsense understanding to simple instructions
  • Ability to learn quickly
  • Ability to manage priorities with minimal direction
  • Ability to use discretion when dealing with sensitive and confidential information
  • Demonstrate ability multi task, pay attention to detail, meet important deadlines, read & follow tasks to be done

Benefits of Joining our Team

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.

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